Frequently Asked Questions
1. What does Homelosophy offer?
Homelosophy is a lifestyle brand rooted in natural luxury. Our offering includes:
- Custom rugs in shearling, sheepskin, hair-on-hide, goatksin and merino wool.
- Throw blankets in merino and wool blends
- Standard fur Rugs In-stock sheepskin rugs in standard sizes ready to ship
- Pillows made from handloomed natural fabrics, hide, sheepskin, goatskin and shearling
- Artisan-crafted furniture such as shearling lounge chairs and leather ottomans
2. What’s the difference between shearling, hair-on-hide, and wool?
Shearling is lambskin with the wool still attached—plush, insulating, and ideal for soft rugs and upholstery.
Hair-on-hide refers to natural cowhide with the hair intact—visually striking and durable for rug surfaces or cushions.
Wool (merino or alpaca) is hand woven or knitted and used in throws or pillow covers. It’s breathable, soft, and elegant.
We choose only traceable hides and sustainable natural fibers, ensuring authenticity in both feel and finish.
Hair-on-hide refers to natural cowhide with the hair intact—visually striking and durable for rug surfaces or cushions.
Wool (merino or alpaca) is hand woven or knitted and used in throws or pillow covers. It’s breathable, soft, and elegant.
We choose only traceable hides and sustainable natural fibers, ensuring authenticity in both feel and finish.
3. How are your custom rugs made?
Every custom rug starts with raw materials sourced from small Patagonian farms. Our artisans hand-select each hide or fleece based on tone, texture, and quality.
We sketch, cut, and assemble each piece in our own workshop in Pataognia. No two rugs are identical — we embrace natural imperfections and organic forms.
Clients can specify size, shape, materials, edge finishes, or create custom patterns. We offer guidance throughout, from design consultation to sample approval.
We sketch, cut, and assemble each piece in our own workshop in Pataognia. No two rugs are identical — we embrace natural imperfections and organic forms.
Clients can specify size, shape, materials, edge finishes, or create custom patterns. We offer guidance throughout, from design consultation to sample approval.
4. What are the interior design applications for your pieces?
Our collections are perfect for:
- Modern spaces seeking soft, sculptural contrast
- Rustic and coastal homes for warmth and organic texture
- Minimalist interiors adding subtle tactile dimension
- Luxury hospitality or retail settings needing refined, unique accents
5. What makes Homelosophy sustainable?
We work with nature—not against it. Our values include:
- No synthetic fibers, chemicals, or mass production
- Minimal-waste, made-to-order production model
- Local sourcing from Patagonian ranches we trust
- Long-lasting quality to avoid disposable design
6. Where are your pieces made?
Every item is handcrafted in our family-run workshop in Patagonia, Argentina. We oversee the full process—from hide selection to final stitch—with deep attention to craftsmanship, cultural heritage, and respect for materials.
Our rugs are made using ethically sourced hides and shearlings, cut and sewn by skilled artisans who honor the natural forms and textures of each material.
Our throws and blankets are handwoven from fine merino wool and alpaca, often on traditional looms, blending ancient fiber techniques with contemporary color palettes.
Our decorative pillows are made in small batches using handloomed fabrics, hair-on-hide, or sheepskin, and each one reflects a unique mix of artisan skill and quiet luxury.
Every Homelosophy piece embodies the natural elegance and soulful design of Patagonia—crafted slowly, thoughtfully, and sustainably.
7. What’s your shipping policy?
We ship Homelosophy products worldwide via trusted carriers such as FedEx and UPS. Our team carefully prepares each piece in our workshop or warehouse to ensure safe and prompt delivery—whether you're in the U.S., Europe, or elsewhere.
Lead Times & Dispatch
Estimated production or readiness times are displayed on each product page beneath the orange “Lead Time” note. Most in-stock pieces ship within 3–5 business days, while custom and made-to-order items follow these general timelines:
Delivery Timeframes
Transit times vary based on your location. Within the continental U.S., standard delivery typically takes 1–6 business days once shipped. International orders may take longer and are subject to customs clearance delays.
Taxes & Duties
For customers in the United States, all applicable taxes are included in your order total.
For all other destinations, import duties, taxes, or handling fees may apply upon delivery. These are the responsibility of the recipient. Please consult your local customs authority for more details.
We're always available to assist you with tracking or transit updates—just reach out to info@homelosophy.com.
Lead Times & Dispatch
Estimated production or readiness times are displayed on each product page beneath the orange “Lead Time” note. Most in-stock pieces ship within 3–5 business days, while custom and made-to-order items follow these general timelines:
- Custom Rugs: 5–8 weeks
- Throws & Pillows: 1–2 weeks
- Furniture: 5–6 weeks
Delivery Timeframes
Transit times vary based on your location. Within the continental U.S., standard delivery typically takes 1–6 business days once shipped. International orders may take longer and are subject to customs clearance delays.
Taxes & Duties
For customers in the United States, all applicable taxes are included in your order total.
For all other destinations, import duties, taxes, or handling fees may apply upon delivery. These are the responsibility of the recipient. Please consult your local customs authority for more details.
We're always available to assist you with tracking or transit updates—just reach out to info@homelosophy.com.
8. What is your return policy?
As a small business focused on handcrafted, made-to-order pieces, we offer store credit only for eligible returns—refunds are not available.
If your order isn’t quite right, please reach out to us at info@homelosophy.com within 7 days of receiving it to request a return authorization.
Returned items must meet the following criteria:
We deeply appreciate your support and will always do our best to help you find a thoughtful solution.
If your order isn’t quite right, please reach out to us at info@homelosophy.com within 7 days of receiving it to request a return authorization.
Returned items must meet the following criteria:
- Unused and in original condition
- Returned in original packaging
- Return shipping is the customer's responsibility
We deeply appreciate your support and will always do our best to help you find a thoughtful solution.
9. How do I request samples?
Trade clients may request complimentary swatches of our shearling, hide, goatskin, and leather options. Email us or apply via our Trade Program page. Sample kits typically ship within 5 business days.
10. How do I care for Homelosophy products?
Rugs: Vacuum gently, spot clean with mild soap and cold water, rotate regularly. Avoid soaking. Annual professional cleaning recommended.
Throws & Pillows: Air out regularly. Dry clean or gently hand wash. Avoid heat drying.
Furniture: Spot-clean shearling and leather. Use a damp cloth or specialty conditioner. Keep away from sunlight and moisture.
Throws & Pillows: Air out regularly. Dry clean or gently hand wash. Avoid heat drying.
Furniture: Spot-clean shearling and leather. Use a damp cloth or specialty conditioner. Keep away from sunlight and moisture.
11. Do you offer a trade program?
Yes. Interior designers, architects, and stylists can apply for trade access. Benefits include:
- Exclusive pricing
- Free samples + color swatches
- Custom commissions + private label options
- Dedicated point of contact
12. Do you sell to non-designers?
Yes. Anyone may shop our online collection. However, we recommend that homeowners or private clients working on full-room or custom projects contact us for design guidance.
13. How can I contact Homelosophy?
For trade inquiries: Trade Program
For general questions: info@homelosophy.com
Follow us on social media for new collection previews, design inspiration, and artisan features:
Instagram | Pinterest
For general questions: info@homelosophy.com
Follow us on social media for new collection previews, design inspiration, and artisan features:
Instagram | Pinterest